Desktop Maintenance Service

We provide regularly scheduled computer maintenance for businesses looking for reliable and stable computer performance. Updating, optimzing, cleaning, and patching your computers regularly actually saves you time and expense by pre-empting issues that will occur with regular computer use. It is similar to how going to your doctor's office for regular visits helps prevent more issues from getting out of hand.

We provide this service to clients remotely after work hours. This allows us to provide the service without having to interrupt our clients work days.

Below is a list of what we do on a monthly basis for each machine we manage:

24/7 monitoring for errors
Apply all Microsoft updates
Install, Update, and Run Syware scanners
Install, Update, and Configure remote access software
Update common applications like Mozilla, Adobe Reader, etc.
Perform Registry scans and repairs
Defrag hard drives
Manually review the event logs for recurring issues
Provide online helpdesk and telephone support

Please note that work that falls outside the scope of regularly scheduled maintenance is billed at the rates listed on the Rate Information page. Please call us at 202.345.1965 to discuss whether our maintenance services are a good fit for your organization.